Emirates Group – Office Assistant (Customer Affairs)  

Emirates Group Careers 2025: Office Assistant – Customer Affairs Role

Are you ready to launch your career with a world-renowned aviation leader? Emirates Group is actively hiring for the position of Office Assistant – Customer Affairs, offering you the chance to join a globally respected brand recognized for innovation, service excellence, and international reach.

Headquartered in Dubai, Emirates Group connects millions across the globe. This position offers an exciting gateway to work in a fast-paced, multicultural environment where your contributions make a real difference.

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✈️ Role Overview: Office Assistant – Customer Affairs

As an Office Assistant in the Customer Affairs department, you'll provide vital administrative support to ensure smooth daily operations. Your duties will involve document handling, data entry, and logistical coordination—making you an integral part of the internal workflow.

This is a great opportunity for individuals who are organized, proactive, and eager to contribute to a high-performing team.

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📝 Key Responsibilities

• Document & Mail Handling: Receive, sort, and distribute all incoming/outgoing mail and paperwork. Ensure accurate and timely delivery, reporting discrepancies if needed.
• Preparation of Materials: Support internal/external communications by printing, scanning, photocopying, binding, and laminating as required.
• Administrative Tasks: Assist with data entry, timekeeping logs, and form management. Maintain accuracy in departmental records.
• Filing & Records Management: Organize and archive documents according to company procedures. Remove outdated or unnecessary files.
• Office Equipment Management: Monitor usage and basic upkeep of office machines (e.g., copiers, scanners, fax machines).
• Stationery Inventory: Manage stock levels and reorder supplies as needed. Maintain issuance records.
• Daily Office Support: Schedule appointments, coordinate with internal departments, and share meeting/interview notifications.
• Driving Support (dnata Travel Management): Occasionally assist with driving duties and ensure the vehicle is well-maintained and presentable.

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✅ Candidate Requirements

To succeed in this role, candidates should have:

• Previous experience in administrative or office support
• Proficiency in Microsoft Office (Word, Excel) and general computer literacy
• Excellent English communication skills (written and verbal)
• Strong attention to detail and time management abilities
• A cooperative and solution-oriented mindset
• Multilingual skills (preferred but not mandatory)

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🌍 Why Join Emirates Group?

At Emirates Group, you’ll do more than just work—you’ll grow, evolve, and thrive. Our people-first approach offers:

• Access to world-class training and career development
• An inclusive and culturally diverse workplace
• Opportunities to advance across global departments
• A chance to be part of a brand that defines aviation excellence

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💼 Salary & Benefits

Working with Emirates Group comes with exceptional perks, including:

• Competitive tax-free salary
• Exclusive travel discounts on Emirates flights and global hotel stays
• Comprehensive medical insurance
• End-of-service benefits
• Career growth and lifestyle opportunities in dynamic Dubai

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📅 Application Process

Interested in joining one of the world’s top airline groups?

👉 Click here to apply via the official Emirates Group Careers Portal

🗓️ Application Deadline: July 18, 2025
📄 Ensure your CV and supporting documents are up to date. Only shortlisted candidates will be contacted.

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✈️ Your Career Journey Begins Here

Take the first step toward a rewarding career with Emirates Group. If you're organized, detail-focused, and eager to be part of a global aviation legacy—this role is for you.

Apply now and be a part of the team that connects the world through excellence.

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