ADNOC Group Careers 2025 | Customer Service Representative – Apply Now
Are you a customer-focused professional ready to grow your career with a global energy leader? ADNOC Group is hiring talented individuals for the role of Customer Service Representative, based in Singapore. This is an exciting opportunity to join one of the world’s most innovative and forward-thinking energy companies.
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About the Role
As a Customer Service Representative, you will report directly to the Customer Service Manager and act as the main point of contact for clients. Your role involves managing the full order-to-cash cycle, coordinating between departments, and ensuring customer satisfaction through efficient service and communication.
You’ll also collaborate with sales, logistics, finance, and supply chain teams to streamline operations and maintain ADNOC’s high service standards.
Key Responsibilities
Operational Support
- Handle customer inquiries related to products, samples, and proforma invoices.
- Manage order processing from placement to delivery, ensuring timely fulfillment.
- Prepare and review export and shipping documents.
- Address complaints and urgent matters with professionalism and speed.
- Process returns, corrections, and issue credit/debit notes when necessary.
- Coordinate with supply chain, finance, and credit control teams.
- Identify opportunities to improve workflow and customer satisfaction.
Customer Relations
- Understand client needs and resolve issues proactively.
- Maintain strong, professional relationships with key customers.
- Work closely with internal teams to provide accurate and efficient service.
Team Communication
- Serve as the liaison between customers and ADNOC departments.
- Ensure compliance with internal procedures and external regulations.
- Keep accurate customer records and service documentation.
Candidate Requirements
ADNOC seeks enthusiastic and detail-oriented professionals with the following qualifications:
- Bachelor’s Degree in Business, Supply Chain, or related discipline.
- Excellent written and verbal English communication skills.
- Knowledge of Vietnamese is an advantage for regional client interaction.
- Understanding of air/sea freight, logistics, and export documentation.
- Proficiency in Microsoft Office (Word, Excel).
- Strong organizational, problem-solving, and multitasking skills.
- A collaborative team player who thrives in a multicultural environment.
Why Work with ADNOC?
At ADNOC, you’ll join a globally recognized leader in the energy industry. The company offers:
- A dynamic, international work environment.
- Professional development and continuous learning.
- Opportunities to collaborate with industry experts.
- A culture built on innovation, excellence, and sustainability.
How to Apply
Interested applicants can apply directly via ADNOC’s official LinkedIn job listing:
👉 Apply Here
Take your career to the next level with ADNOC Group — where energy meets opportunity.
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