Cozmo Travels Hiring: Team Leader – Holidays (UAE) | October 2025 Job Update
Cozmo Travels AE, a leading travel management company in the UAE, is currently hiring for the position of Team Leader – Holidays. This is an excellent opportunity for travel professionals looking to take the next step in their career and lead a passionate team in delivering exceptional travel experiences.
About Cozmo Travels
Founded to provide innovative and customer-focused travel solutions, Cozmo Travels has established itself as a trusted name in the UAE’s travel and tourism industry. The company specializes in flights, hotels, holiday packages, and cruises—supported by a strong global network and a commitment to excellence.
Role Overview
As the Team Leader – Holidays, you will manage a team of travel consultants within the Holidays and Cruises department. The role focuses on boosting sales performance, handling premium travel bookings, and ensuring seamless operations. You’ll serve as both a strategic leader and a hands-on sales contributor.
Key Responsibilities
1. Sales Strategy & Growth
- Develop and execute sales strategies to maximize revenue and conversions.
- Collaborate with marketing and product teams to align campaigns with business goals.
- Track and analyze performance metrics to ensure continuous improvement.
2. High-Value Bookings Management
- Handle complex and luxury travel itineraries, including long-haul holidays and cruise packages.
- Provide expert consultation, quotations, and after-sales support to clients.
- Foster long-term client relationships to drive repeat business.
3. Team Leadership & Development
- Supervise and mentor travel consultants to achieve individual and team targets.
- Conduct regular reviews, feedback sessions, and training programs.
- Motivate the team to uphold service excellence and meet business objectives.
4. Operational Coordination
- Oversee daily sales reports, CRM entries, and operational records.
- Liaise with finance, marketing, and operations teams to ensure smooth execution.
- Maintain compliance with company policies and service standards.
Candidate Profile
Education:
- Bachelor’s degree in Travel & Tourism, Business Administration, or Hospitality Management.
- Certifications such as IATA or CLIA are a plus.
Experience:
- 3–5 years of relevant experience, including at least 3 years in a supervisory or leadership role.
- Proficiency with CRM systems and travel booking software.
- Experience in both B2B and B2C travel operations preferred.
Personal Attributes:
- Strong leadership and communication skills.
- Goal-oriented and detail-driven.
- Ability to perform under pressure while maintaining high service quality.
Why Join Cozmo Travels?
- Work with one of the UAE’s most respected travel brands.
- Opportunities for professional growth and career advancement.
- Supportive, team-oriented environment with continuous learning initiatives.
- Be part of a company that helps customers create unforgettable travel experiences.
📍 Job Title: Team Leader – Holidays
🏢 Company: Cozmo Travels AE
🌍 Location: United Arab Emirates
📅 Date Posted: 16 October 2025
🔗 Apply Now: Apply Here
Start your journey with Cozmo Travels and help inspire others to explore the world — one holiday at a time.
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